Walker's Renton Subaru Parts and Service Center

Reviews, get directions and contact details for Walker's Renton Subaru Parts and Service Center

Address: 519 SW 12th St, Renton, WA 98057, USA

Phone: (425) 226-2775

Website

State: Washington

City: Renton

Zip Code: 98057

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

I had pretty good experience with them for standard warranty covered stuff in the past, but my last visit will keep me from returning. My daughter wasn't feeling well, I came in for a low beam headlight replacement. Although the headlights are ridiculously difficult to access, I have done this job many times and it takes me less than 5 minutes per bulb.  Was told it would take 90 minutes... or I could schedule another time... which I would have to wait for something like 90 minutes.  I should have bought the light myself and done my own replacement because of the difficulty in having it done there.  I probably won't be coming back even though the bulbs go out every 4-6 months and they are covered under warranty.   It is sad that is the situation.  My daughter ended up throwing up in the waiting area but I guess it's better there than in my car.  When I got home and went to replace the fog lights that were out, I found a screwdriver that a tech left in my wheel-well.  Next time, it would be cool if someone left a wallet, ham sandwich, or at least a fancier tool.  People there were plenty friendly, but I won't be back and I can't recommend anyone take their car there.

 7 years ago (13-03-2018)

Searched the website and found the parts I was looking for. Ordered online and promptly received a phone call to verify my order, and was told they would call me when the parts arrived. 
A few days later, received the call and picking up my parts was extremely quick. Walked in, walked out. No waiting. Excellent customer service.

 7 years ago (06-03-2018)

Best service from my Service Advisor Kyle Wyatt and the crew! I was looking to get a set of snow tires for winter and Kyle came through with finding me a full set with an awesome deal. Got my Crosstrek back in time to take it up to Snoqualmie the next day and the Blizzaks definitely made me feel more secure and confident during the drive up.

 7 years ago (03-02-2018)

I’ve worked with Kim each time I’ve visited and I will every time. Kims level in customer curtesy and customer satisfaction goes above and beyond. I’m completely happy with the detailing job I had done my Impreza is looking like new. Keep it up Renton team you guys are great!

 7 years ago (24-01-2018)

The low level of care the service center had for my case was astounding. After leaving my vehicle at the dealership on a Saturday morning, it took a week of me calling every other day to figure out what the status of my car was. Was I offered a loaner car for the extensive amount of time I had to wait? No. I am not sure about you, but I need my vehicle to get around. 

The service I received was substandard at best. And the amount of communication from the dealership was poor. A brand new car has a defect, and they refused to honor a warranty. Sorry but I won't be coming back here, and I recommend people to stay away.

 7 years ago (19-09-2017)

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Walker's Renton Subaru Parts and Service Center

Reviews, get directions and contact details for Walker's Renton Subaru Parts and Service Center

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