Dollar Rent A Car

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Address: 2860 Del Paso Rd Suite 300, Sacramento, CA 95834, USA

Phone: (866) 434-2226

Website

State: California

Zip Code: 95834

Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: 5:00 AM – 12:00 AM
Wednesday: 5:00 AM – 12:00 AM
Thursday: 5:00 AM – 12:00 AM
Friday: 5:00 AM – 12:00 AM
Saturday: 5:00 AM – 12:00 AM
Sunday: 5:00 AM – 12:00 AM

Update Info

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Reviews

Compact doesn't include cruise control!  Had a new rep and he took forever and then didn't explain all the charges. Pre-paid fuel is a ripoff as even on the airport fuel was .20-.30 lower. 
I still have to call customer service for something else. Not my favorite!

 8 years ago (04-06-2017)

Car was a Mitsubishi Mirage. Lots of road noise. The three cylinder motor was noisy and ran rough. The steering felt like I was driving on jello. The main issue was no cruise control; I'm surprised it had A/C and power windows. To return the car at SMF you need to go to the Hertz car return, but Dollar doesn't tell you this. Lesson learned, don't rent economy cars from Dollar.

 9 years ago (11-04-2016)

TERRIBLE customer service. 

I called to ask if I could add another driver to my contract without me being present. "Of course, as long as he is present," I was told by not one but THREE different customer service people. When my friend arrives to add himself, is he able to? Of course not. 

To make matters worse the people helping me at the counter actually laughed at me on the phone and never apologized once. 

They might be cheap but their service reflect their prices.

 13 years ago (22-06-2012)

Safety HAZARD! After much hassle finding tend, the Nissan Rouge we got dumped out on us. When we went to pull out from a stop sign it would not move. The worst part is that when we told the agent when we turned in the car, her response was "oh, well we are pulling it off the lot to put up for sale anyway" CRAZY! Any rental place can get a bad car every now and then, but the way the company handle it when it was brought to their attention...that was the part that made me feel the most unsafe and upset. 

 10 years ago (06-06-2015)

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