Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3586 Hartsel Dr, Colorado Springs, CO 80920, USA

Phone: (719) 266-1176

Website

State: Colorado

City: Colorado Springs

Zip Code: 80920

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

The folks at the Hartzel office did a great job as I have come to expect.  I had gone to another agency as requested by my insurance company. That agency did not tell me until the Saturday before I was to pickup the car that they couldn't meet my requirement for a left foot accelerator.  I contacted the Enterprise office and Kelsey was great and worked with me to get a vehicle available by Wednesday morning for me.  Alex was very helpful in getting my paperwork completed at the repair shop so I could quickly be on my way.  I have rented multiple times with Enterprise because they do a great job supporting my needs.  I will be using them in the future.

 7 years ago (17-04-2018)

I rented a car here because of an accident and an insurance claim. When I checked out, I was told that there were two options for coverage, neither of which was a zero cost. I chose the lesser. When I dropped the car off, I discovered a $400 charge and was told I chose an optional coverage. The manager was polite, but would only refund 3 days, despite the fact that no service was provided by them for which I paid, and despite the fact that I was pushed an extra which was not necessary. I will not be renting from Enterprise in the future unless this gets fixed. 

EDIT - after a few days (and several calls/reviews on my part) they agreed to refund the full amount. They were polite and respectful throughout, and I have no complaints about their staff as I do not think this was a malicious attempt to scam anyone. But buyer beware — ask plenty of direct questions and read the fine print thoroughly. They will try to upsell you, and if you miss it there will be a hassle to get it back.

 7 years ago (11-03-2018)

Manager took care of me both times I used them. Went out of his way to take care of me with excellent customer service. I've been using enterprise for over 30 years. I've never been charged a fee up front. Military should never have to worry about any fees or deposits when they pick up a vehicle. They tried to charge me a fee up front, but, then the manager waived it.

 7 years ago (17-02-2018)

I haven't rented from this location yet but I drive by frequently. The seems to have a nice selection of cars including a new Crystler 300 which would probably fall into either their premium or luxury category.

 7 years ago (02-04-2018)

The manager here I believe his name is Dominick is a great dude. He does whatever it takes to make sure the customer is satisfied. He worked diligently for 8 days trying to resolve my issue that stemmed from Enterprise and AMEX not talking to each other. I hope he gets a bonus for making people lifelong customers.

 7 years ago (02-01-2018)

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