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Reviews, get directions and contact details for Budget Car Rental

Budget Car Rental

Story

Budget Car and Truck Rental Colorado Springs operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 384 Garden of the Gods Rd E, Colorado Springs, CO 80907, USA
Phone: (719) 598-3344
State: Colorado
City: Colorado Springs
Zip Code: 80907


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: 9:00 AM – 1:00 PM

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Reviews
I reserved the largest rental truck 10 days in advance. When I arrived they were all taken. They could only offer a small truck. When confronted why i wasn't notified in advance? i was told they were sold out the night before to other customers going out of the state because it pays more. The owner wants bigger jobs. They offered 25 miles free to compensate. We were delayed over an hour of our moving day calling around for a larger truck. We had to get a uhaul. Would have taken us more than 5 trips and 30 miles each trip. Today i get my credit card statement that i used to reserve the truck and was charges $50 for a no show. I will never used them and wait till they hear from me! Don't bother spending your money here
7 years ago (15-02-2018)
I came here because the rates were way lower than at the airport and I reserved it online. I think this is the easiest experience I've ever had with a rental company. No hidden fees, no pressure to get their insurance and I got a nice car for really cheap.
8 years ago (26-12-2017)
I ordered rental online. They had a coupon to get a free upgrade and when I showed up to pick up the car they upgraded me again. They were very friendly and easy to work with and I appreciate the extra effort to upgrade vehicles for me.
8 years ago (03-12-2017)
This place is horrible. They over charged us for fuel and a cleaning fee. When I asked for proof of what was cleaned up they couldn’t provide me with anything, and had to call the 1-800 to get a receipt, which was useless. I like Budget but next time I am using Penske which is what my sister used to move here.
8 years ago (14-11-2017)
The gentleman that helped me was very nice and polite but the vehicle was VERY dirty and the windows had children's fingermarks all over them. Fortunately, I had some time before I needed to leave so I asked him to wash it because I was taking customers out to lunch. He did, but it was still dirty. I ended up cleaning it more myself before seeing my customer. I arrived to return the vehicle at 7 a.m. (Opening time) the following morning and they were closed. I phoned and was told I could leave the key in the drop box, but the brochure I was given says not to leave it. When I mentioned that, he said he would be there in 15 minutes. If I hadn't had time to have it washed, I would have been picking customers up in an embarrassingly dirty vehicle.
8 years ago (20-09-2017)
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