Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 12337 IL-59 #135, Plainfield, IL 60585, USA

Phone: (815) 230-3555

Website

State: Illinois

City: Plainfield

Zip Code: 60585

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

We had a wonderful experience with Candace.  Due to a late flight cancellation we needed to rent a car to drive to another airport.  Candace not only took great care of us, but stayed late to make sure we were set up for our trip.  Thank you so much as you may have saved us our vacation!!

 7 years ago (21-02-2018)

I originally called to schedule a rental for a reservation that I have with an insurance company. I called a couple of times before someone took the call but only to take my name and number down because he had five customers in line and said they would call me back. Well, it had been 30 mins and it was close to closing so I drove to the location. I was trying to be proactive to get the paper work all squared away for the next morning pick-up but was told they were completely out of cars and I would have to come back in the morning with no guarantee a car would be ready and I would have to wait. Well, it was suggested that I go to another location when I explained I needed to be in Oakbrook by 8:30am but they really preferred to rent me a car. So off I went to try and track down an Enterprise so I can complete my reservation that has been pending for the last few weeks. There definitely, was not customer service to help get me a car to their location or any suggestions of taking my name and number and getting me a car first thing in the morning so I wasn't late to work. Maybe, it just me but you have a lot of young individuals running your stores that more then a handful have no idea of what customer service is and only a few that do from reading prior reviews.

 7 years ago (05-10-2017)

The staff at this location are fantastic!  They never disappoint and go above and beyond to help and accommodate you.  Excellent customer service.

 7 years ago (30-08-2017)

This place is UNPROFESSIONAL and this COMPANY has the worst management. I mad reservations ahead of time and guess what NO VEHICLE. i was sent off to so many other locations with NO VEHICLE. i was told to take a TAXI bcuz i was not able to get picked up and guess what the location didnt have a VEHICLE SMH BEYOND A NOT HAPPY CUSTOMER.

 7 years ago (20-10-2017)

I believe his name was Jason, but I cannot remember, but the person who was suppose to open the branch was not there, and Jason was standing outside with the customers, because he was not able to get in, and he immediately began trying to figure out solutions to help everyone, he ended up getting in and we were all served but, he was AWESOME, just wanted you to give a shout out!!!

 7 years ago (17-08-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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