Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 5643 E State St Ste 1, Rockford, IL 61108, USA

Phone: (815) 397-1400

Website

State: Illinois

City: Rockford

Zip Code: 61108

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

My first time renting a car. By far the most painless process ever thanks to Enterprise. The manager Corbin was very polite and without a doubt knowledgeable to all of there products and services as well as there policies. We received a free upgrade that helped us with more room for our trip. Returning the vehicle was really smooth as well, they do everything as far as processing payments and add-ons right in front of you and they make sure that you’re aware of terms and conditions. The best part is when I returned the vehicle my son and I received a ride back to our home by one of there respectable and polite staff. I definitely recommend this Enterprise at this location to peers, friends and family! Thanks guys.

 7 years ago (14-02-2018)

Always good service. And reliable cars for our trips. Be sure to have current bills with proof of your address. Even green they are patient for you to pull them up. I do wish they would keep proof on file for a reasonable length of time when you rent frequently.

 7 years ago (21-02-2018)

Professional staff and great service. We rented a pickup for 2 weeks and had to extend the rental for a few days. We called the local location and it was no problem. We rent from Enterprise exclusively  for our business due to great service. This location by far has been the best. Anyone can rent cars. They sell the very best service.

 8 years ago (09-01-2018)

We rented a vehicle for an urgent trip out of state and we did the order online. It was night but the website said the car would be ready by the next morning. Flash forward a few hours and not a single one of their locations in the area had the vehicle or one similar ready to go in the morning. As a matter of fact, the didn’t know if they would have on by the end of the day. At finally somewhere around 4 or 5 pm, they had a vehicle. We went to pick it up and went through the check out and all was well. Made our trip, came back, and then there was the bill. Everything was done under my moms name and her email. Well my mom doesn’t have great English, nor is she tech savvy. So to her surprise the bill was nearly double what she thought we’d be paying. When I got into to her email to see the break down of the bill, we were charged for optional things she had no idea were being put on our bill. And also, fees for things that weren’t mentioned or explained to us. For example, a young driver fee put on there for my being 21 and my mom putting me down as an additional driver. She wasn’t told that that would be an extra $40 / day!!! She definitely wouldn’t have let me drive it, if that had been clearly explained to her. Needless to say, we will not be using this rental service ever again.

 8 years ago (03-01-2018)

Although the initial counter service was annoying and shaky, lots of probing questions beyond the basic "where you heading to" (look I'm just renting your car, not completing a court ordered affidavit!) the agents who brought me to the car and closed out the contract on the car were wonderful.  They showed a level of customer service that will take them well beyond their Enterprise experience.  They were kind and caring and because of them ....I'll be back!

 8 years ago (15-01-2018)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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