Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 10104 Old Katy Rd, Houston, TX 77043, USA

Phone: (713) 468-6878

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State: Texas

Zip Code: 77043

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Reviews

My insurance uses Enterprise for rentals and after my son's accident I had some questions.  I called and spoke with Steven who was patient and answered every question and was very helpful and friendly.   Later,  when I called to see when I could come pick up a car I spoke with Taylor and he was also very helpful.  When my son and I got there, Taylor took the time to show him the options and was very considerate.  Even though this location is not the closest for me - I will definitely go back!!  Thanks !!

 8 years ago (06-10-2017)

This was my second time renting from this location and it was pretty good but the sales guy was more interested in making a sale then taking care of me,  I was quoted one price and I arrived an hour early when I was about to sign my paperwork I realized it was more then the quote after a few questions from me he changed the return time that brought it back to the original price.  He also tried to sale me insurance for $50 a day that was non refundable even if nothing happens to the car.

 8 years ago (25-10-2017)

Have had better experience at this particular location in the past but this last time not do much.

The SUV we reserved online wasn't there instead we got a smaller vehicle.When got it home and started loading up for the trip we saw that we were not going to have enough room.

We called back for a different vehicle no one returned our call before it was time to leave for our trip.

So we had to make it work but it was uncomfortable trip.

They did compensate a little bit for the next time with a free upgrade

 8 years ago (04-09-2017)

Pros: the price was just as offered online. It was the lowest among all of the rental options. The car was almost new. The price for pre-purchased gas is great; I definitely recommend taking that option. The location of the office is one of the best, given the proximity to I10.
Cons: Despite being new, the car smelled awfully like cigarettes. No water in the windshield washer. Return took forever because the office is usually crowded. Staff is not the friendliest around. The option in the app to save time when renting is not considered, so you lose all the time in the world giving your license and insurance info.

 8 years ago (11-07-2017)

They helped us get a car fast after Harvey and took care of me when I had to keep it an extra week. Thanks great job

 8 years ago (07-10-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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