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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3611 Stadium Dr, Kalamazoo, MI 49008, USA
Phone: (269) 372-1234
State: Michigan
City: Kalamazoo
Zip Code: 49008


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews
Still waiting on a call that I put in 4 days ago. I asked for a call to talk to them about my experience and I have yet to talk to someone. When I picked up the car, gas was at a quarter of a tank. About a half-hour into my drive, I needed the wipers and the right wiper was tore and scraping the windshield. It was obvious that it was like this for a while because that's when I noticed the scrape. Then, about an hour in, beeping began. I found out it was because the car thought there was a passenger and the seat belt was not buckled. This went on and off throughout my whole trip. They gave me a card for the supervisor when I picked up the car. I was impressed by that; however, I left a message thinking I could at least share my experience and I've yet to talk to anyone. I have consistently used Hertz and I will be going back to them.
7 years ago (15-03-2018)
Great customer service! Made sure that I had a car while mine was being fixed. Picked me up and dropped me back off when needed. Very helpful!
7 years ago (09-03-2018)
Customer service was awesome. The lady at the front desk called us later next day to make sure everything is going well. They also accepted my late drop-off and excluded extra fare due to snow storm. Thanks . Would definitely recommend
7 years ago (08-03-2018)
I have had only one experience with them and it has left me irritated to say the least. I called not even an hour before going down saying that I was disabled and I wanted my brother to be the driver. The only thing said on the phone was that I had to be down there for them to rent the car to us. When we got there they then said that my brother had to have a credit card or me a drivers license to rent us a car. Wasting our time, theirs, and our money to get an Uber there and back. Never going there again!
7 years ago (11-03-2018)
I booked my one-way rental through Priceline and didn’t know about the additional $250 deposit over and above my rental cost. It all worked out though and I received EXCELLENT customer service from staff at the KALAMAZOO location. Even when I had to change my drop off location due to inclimate weather, everything went smoothly and Katrina made sure I received my full deposit and no extra charge! I will gladly use Enterprise again!
8 years ago (11-12-2017)
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