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Reviews, get directions and contact details for Hertz

Hertz
Address: 2120 N Mays St #120, Round Rock, TX 78664, USA
Phone: (512) 733-5810
State: Texas
Zip Code: 78664


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Reviews
Horrible Horrible HORRIBLE service! I called before I took my rental car back to this location to see if they would accept it there since I had originally rented it from a different location, they said yes and that I would receive my $50 refund if the car was in the same condition I had received it in (obviously). Once I get there the lady told me I would be charged $300 as a cleaning fee because it smelled like smoke and there was pet hair in the car. First of all, I have 2 small children that I do not allow around smoke. Second, I don't own a pet. After I had told her that there was no way anyone had smoked in the car and that I don't own a pet she then told me to return the car without the cleaning fee I would have to provide a receipt for a full detail of the car. I left with the rental and went to the Anderson Lane location where I had absolutely ZERO problems with returning my rental car. This location will try to steal your money, DONT GO HERE! Save yourself the trouble and frustration and go to a different location...even if you have to drive a little further!
8 years ago (27-06-2017)
excellent service, friendly people. I highly recommend this location.
8 years ago (03-07-2017)
liked the office.small and clean. no rush .
8 years ago (03-06-2017)
We rented from this Hertz location after a problem with a reservation at another nearby rental company. We were on our way in just minutes. It was as quick and easy to drop off the rental car, too.
9 years ago (14-01-2017)
Very good customer service. Car was clean and in good condition.
8 years ago (16-04-2017)
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