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Reviews, get directions and contact details for National Car Rental

National Car Rental

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National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money.

Address: 600 Terminal Dr Ste 202, Fort Lauderdale, FL 33315, USA
Phone: (954) 359-2550
State: Florida
City: Fort Lauderdale
Zip Code: 33315


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Go see Joshua. This guy and the rest of the staff will take good care of you. Excellent service. I am beyond satisfied. I work in customer service environment, and believe me these guys especially Josh does what needs to be done to make clients happy. Good job guys!
7 years ago (03-05-2018)
Quick, simple and VERY easy. Plus the customer service was top-notch. The gentleman was juggling 3 customers at one time, but we all felt as if we were the only one. He was well informed of his inventory, and was very efficient with his retrieval. I am very picky when it comes to CS, and this guy was so good, that National should clone him over and over if they want to optimize their CS results.
7 years ago (02-05-2018)
The interaction we had with staff was minimal but the 2 people we did speak with were very friendly and knowledgeable. As I have been with every National Car Rental location, I wish there had been more cars to choose from. I always rent using the Emerald Aisle. It is so convenient to just pick a car and go but there were 10 white SUV's to choose from, no other cars were available. The car we chose, a Chevy Equinox, was an excellent ride. Very comfortable and got great gas mileage. My advice to others is that, if you don't see a car you like and you have some free time, just wait a few minutes to see what else they bring around from getting washed. Just be ready to jump on another type of car because they don't last long.
7 years ago (02-04-2018)
Rented the car and the attendant who checked me out at the drive out gate never gave me any paperwork or anything. She told me I was good to go so I left. I rented the vehicle for only 24 hours and everything was perfect like you usual. When I returned the car at the Denver terminal they told me that the car had never been properly checked out and the had no record of it leaving the lot... so I asked what they wanted me to do to which they called their management and I was told because of their error the car was free. I said are you sure it’s under my work credit card and really don’t mind paying? Nope you are good to go have a safe flight so I left... well for the past week I have been getting emails saying that I still had the car and needed to file an extension and if I didn’t contact them the car would be reported stolen. The email had a phone number to which I called and explained the situation several times. The operator that I spoke to said no problem we will make a note of it and take care of it... well I kept getting emails with the messages extending my rental lease and notes saying they were reporting the car for being stolen... I love national rental car but this was ridiculous. I needed the car for only 24 hours and would have used Uber had I know it was going to be this kind of experience...
7 years ago (03-04-2018)
This location was super easy to get to! Friendly staff and fast rental. We even got an upgrade which was so special as we were on a family trip. :) Return was fast and there was a Chevron just up the road that made it convenient to return.
7 years ago (01-05-2018)
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