Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 222 Old Bergen Blvd #5, Fairview, NJ 07022, USA

Phone: (201) 943-0485

Website

State: New Jersey

City: Fairview

Zip Code: 07022

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

I’ve been going to this location for a few years now. This enterprise makes you feel like family. The service is always perfect and the manager and staff always remember you and go out of their way to give you the best equipment for the best price.  Professional, friendly and knowledgeable staff really make the difference. The Fairview enterprise is a great credit to enterprises all over.

 9 years ago (03-01-2018)

Horrible experience, my first and last time ever renting from enterprise! I reserved my car months in advance and when it came time pick up the process was one complication after another. Something that's usually takes me 15 min at any other rental car company, took enterprise over an hour. 

when you use a credit card,  they have a number they call to verify your address on your card matches the address on your license,  the agent on the other line told the enterprise employee the info did not match .. I told them it's not possible, I've had the same address for the past 10 years.  When I asked him to call back , he very sarcastically insisted that HE DID NOT provide the incorrect info.. then he suggested I try HERTZ up the street.. after 30 min of insisting he call back.. he finally calls and puts it on speaker (( to prove me wrong)) when the agent comes on the line she says THE ADDRESS MATCHED.. and the enterprise code HE was providing was INCORRECT.  He immediately took it off of speaker. 

Now.. we finally have the address code (( after 45 min)) he is now telling that the system will not take my credit card because it had my maiden name on it, and tells me I have to use my debit card and have to proved two utility bills, he then copies down the account numbers for my utility bills.. (( even the DMV just looks at the proof, they don't copy the account numbers)) 

1 hour and 15 min later I finally get the rental car.. 

This was a terrible customer service experience,,, NEVER AGAIN!!!!

 9 years ago (25-11-2017)

Very unsatisfied member that will never return to Enterprise. Nana, the branch manager was slow, rude,  impatient, and just plain unfriendly. I've used Enterprise for years now and have never been treated like this.  This store doesn't communicate nor do they value the customer. Aside from me just relocating here and needing a vehicle they wasted my time by not informing me of things that I should have been informed of prior to coming to the office. I had to pay for a ride to the location and then wait in the cold for another ride that I have to pay for to get back home. How am I supposed to have a NJ license if I literally just moved here. Nana had no respect for my time and he represents the company.  Truly dissatisfied

 9 years ago (28-09-2017)

I very rarely write reviews but I wanted to take a moment to thank NaNa for his awesome customer service. I have been renting from here for a couple years now for both business and my own personal use.  No matter how busy they are he has always gone above and beyond my expectations. (And I am picky) With my business rentals I can choose to rent from anyone and always choose the Fairview enterprise because of NaNa!  Keep up the great work!  Your humbleness and kindness is appreciated! 
Brenda G.

 9 years ago (27-11-2017)

Nana is the type of manager that every company needs.  He's professional, courteous and understands the importance of company-customer relationships.  Dealing with Nana I never feel that my needs are not met.  Also  his staff is great.  He is the only reason I don't even consider other rental companies.  Keep up the good work!!!

 9 years ago (03-08-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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