Hertz

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Address: 13727 SW Pacific Hwy #400, Tigard, OR 97223, USA

Phone: (503) 968-7899

Website

State: Oregon

Zip Code: 97223

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Reviews

If zero stars was an option, that is what this Hertz location should receive.  Myself or my family members have rented from this location 5 or 6 times, and each time it has been an epic fail!  Why do we continue to go back, you might ask?  Well, because it is very close to our home, and therefore easy for myself or out of town guests to pick up and return cars.  However, if dirty, high mileage and just plain disgusting cars is what you like to spend your hard earned money on, this is the place for you.  My latest experience is the straw that broke the camel's back.  My father had made a reservation over a month ago for a 7 passenger SUV to drive around while he and my mom are visiting from Hawaii.  When showed up at the time of the reservation, the renting agent in a very non-apologetic, suck to be you sort of attitude informed us that there was no car for us.  He gave some lame excuses about people not turning cars in, or them being damaged.  He was intent on providing excuses rather than providing the resolution.  Hertz Gold = Big stinking pile of POOP!  Beware!  Do not rent a vehicle from here.

 8 years ago (06-06-2017)

First time car renter here! Jeremy and Tamara personally helped me and they were both so nice. Pick up and drop off was super easy. I will definitely rent from here again when I'm in town again! 

 8 years ago (25-07-2017)

Nice rental car, good service people.  One gripe, when returning the car I found the place locked up with the only sign visible was the helpful reminder that cars returned after closing were subject to another day of charges.  I got confused because they were supposed to be open for another 2 hours.  Well turns out she just stepped out for some reason.  seemed confused when I suggested a "Be Right Back"  sign.

 8 years ago (23-07-2017)

Last time I rent here. DO NOT recommend. They close early, only open till noon on weekends. And not accommodating when it comes to customer pickup or drop off. And when I picked up my car it said "Maintenance Required". Did not feel safe driving it but have no choice..

 8 years ago (18-03-2017)

Needed a car to drive to Seattle last minute. Darrick (army veteran) was professional and helpful. Customer service was great! I will always help promote businesses that help out service members and veterans. 

 9 years ago (29-12-2016)

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