Jim Ellis Buick GMC Atlanta

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Address: 5862 Peachtree Blvd, Atlanta, GA 30341, USA

Phone: (833) 380-3534

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State: Georgia

Zip Code: 30341

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Reviews

After spending thousands of dollars with the service department, you can consider me a former customer.  A few years back I took a GMC Sierra to the service department because of a tapping noise in my engine.  $4,000 later with a new cam, etc. the engine had a skip while idling (not prior to the repairs).  I took the truck back 3 times only to be told it was normal operating after replacing the cam.  I even asked if it could be caused by plugs or plug wires and was told no.  After taking it to a small repair shop last month, guess what the problem was....bad plugs and plug wires which was replaced and no more idling problems.  But to top it off, we took the truck back last month for brakes and to check the AC coolant and was told we needed an $1,800 compressor repair on the unit.  We never said it didn't work, just please check it.  The AC still works fine so now I am a FORMER Jim Ellis customer.

 8 years ago (26-10-2017)

Service department always does a great job! They are pleasant and you can count on them to do what they promised. Kirk, in the shop, is fantastic and treats me like family!

 8 years ago (08-11-2017)

Very happy with the service I received on my last visit. My appointment was honored and the service was as quoted. The service was completed in a timely manner.

 8 years ago (05-11-2017)

My salesperson (Nina Richardson) made my experience will Jim Ellis wonderful. I have purchases many cars from male salesman and Nina was my first female salesperson and I had the best experience ever. She was very personable and she made sure to meet  all of my needs. I highly recommend her and  I am totally grateful that she was my salesperson.

 8 years ago (29-08-2017)

Each time I’ve attempted to use this location for service, advisors have been extremely rude. It blows my mind that they are able to retain any customers. I was told 2.5 hours for my oil change today, which I had an appointment for. No time to even get into my other horrible experiences. I left and will only go to mall of ga location from now on.

 8 years ago (02-11-2017)

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Jim Ellis Buick GMC Atlanta

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