Sixt Rent A Car

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About

Sixt rent a car: The best car rental deals on vans, luxury and SUVs for short or long term rentals in Atlanta Buckhead

Story

Founded in Munich, Germany, Sixt rent a car brings over 100 years of experience in the rental car industry in order to deliver the highest quality cars to our customers. As a family owned business, we always put the needs of the customer first so that we may offer you all the services and options that can make your travels enjoyable.US operations were established in 2011.

Address: 3275 Peachtree Rd NE Suite 240, Atlanta, GA 30305, USA

Phone: (404) 698-4780

Website

moc.txis@asu-snoitavreser

State: Georgia

Zip Code: 30305

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

Update Info

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Reviews

One of the least Pleasant Rental experiences I've ever had in my entire life. I thought about possibly rating it one star but that would have meant them shooting me.

I rented the vehicle through a third party. I was quoted a price. When I went to actually rent the vehicle the cost was $20 more per day than what was agreed upon with said third-party. I have never had this happen in all of the rental history that I have had over the course of my adult life. The gentleman also tried to upsell me due to the fact that I am a 6-foot 4 gentleman he thought that I needed a larger car and he had a wonderful special for me for an additional $30 per day. I explained to him that I simply needed a vehicle due to the fact that my own vehicle was in the shop and vehicle that I chose would be just fine for me. When I explained to the gentleman that there was a difference in the cost he had no explanation for me other than he wasn't the one who set the price and perhaps it was a holiday season and prices are subject to change. Needless to say I was highly upset but my back was to the wall so I had to take the vehicle. To add insult to injury I was informed that if I in fact did not return the vehicle with a full tank which of course I plan to do... The cost would be $9 per gallon! It is also stated that there no additional credit card cost but my card was debited for $350 that I was not informed of. Very deceptive. The overall attitude of the gentleman that served me was extremely poor and he definitely did not care whether I appreciated his service or not.

Under no circumstance whatsoever will I ever rent a vehicle from Sixt again sometimes you have to learn your lesson the hard way... Hopefully I have no issues when returning this vehicle... To be continued

 7 years ago (20-11-2017)

We experience professional and friendly service from the entire
staff upon receiving our vehicle and returning.  We will definitely
use sixt rental car service again.

 7 years ago (04-01-2018)

If I could give Sixt a negative rating, I would. I have had two very bad experiences, each time with TERRIBLE client service. After the first experience I swore I wouldn't go back. Due to the convenience of their location, I decided to try them a second time, and was appalled that my experience was far worse than the first.

The first time they gave me a car that stunk of cigarette smoke when I requested a non-smoking car. I requested they provide a different car due to the smell, which they did, but the second car had not been cleaned and gasoline was on Empty. They were extremely rude to me, and did not bother to explain any features of the car, or ask if I had any questions. They shoved the keys at me and walked away. I spent an hour reading the manual to understand the multitude of technology buttons that ran the car. When I returned the car on Empty the way I received it, they then charged me $100 for not refilling the car. I had to call and submit a formal complaint, and then wait 14 days for the reimbursement.

The second time they didn't honor my reservation. I reserved a car for pick up at 6:30 PM, and called ahead to confirm they would hold my car for me until then. I showed up at 6:30 PM and was told they had rented their last car for the day and had no cars in stock for me, that I'd have to come back the next morning after they opened at 7 AM to receive a car delivered from their airport location. I needed the car for an out-of-town trip leaving before 6 AM to make a business meeting. The inconvenience was extremely irritating--not sure the purpose of a RESERVATION if they don't hold your car, especially when you reserve it for a specific time AND call to confirm. But on top of them not honoring my reservation, their counter staff was EXTREMELY rude, dismissive of my frustration, and refused to work with me to figure out a way to get me a car that evening. I ended up in a scramble and had to go all the way to the airport at 7 PM to pick up a car (I opted for Avis. Great service!).

This is not a good company. If you're looking to be frustrated with a bait-and-switch, or to make a reservation AND confirm it only to have it ignored, then this is your place. Otherwise, use LITERALLY ANY OTHER rental car company,

 7 years ago (11-07-2017)

BEWARE OF HIDDEN FEES AND EXTRA CHARGES! THEY ARE VERY DECEITFUL AND I PERSONALLY WOULD HIGHLY RECOMMEND USING SOMONE MORE CREDIBLE! 
GO TO ENTERPRISE, NATIONAL,AVIS ! 
ANYONE, BUT SIXT ....

 7 years ago (20-01-2018)

Drew was the customer rep for my rental at the Atlanta Buckhead location.  He was welcoming, courteous, and helpful.  He has assumed the responsibility of  being my personal client rep over the next few months that I will need rentals.  It's comforting to know that I will work with the same person who knows the details of my needs.

 7 years ago (01-11-2017)

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