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Reviews, get directions and contact details for Thrifty Car Rental

Story

At your local Las Vegas Thrifty, we get you in a car so you can get on the road to your next adventure. With a large selection of high-quality cars, SUVs, minivans and trucks, we have a vehicle to match your journey - and you can feel good about your ride by knowing every car in our fleet is non-smoking. Wherever your next adventure is taking you, the Thrifty near you at 7135 Gilespie Street has just what you need to get on the road.

Address: 7135 Gilespie St, Las Vegas, NV 89119, USA
Phone: (877) 283-0898
State: Nevada
City: Las Vegas
Zip Code: 89119


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
DO NOT RENT from Thrifty, had a horrible experience The guy I initially see for the car put a full tank charge on my bill without my consent for 81 dollars, went back and had them take it off. They never do the walk around to give you the car with the only purpose of charging you for damages that were already there, however they do pay someone to walk around at the end. First and last experience with them. Two months later now they are calling for something I already addressed with the lady that took the car from me I explained the situation to her and she said I’m giving you the bill this is what you have to pay period, I’ll take care of the paperwork.
7 years ago (08-02-2018)
Rented a Kia Mini Van from Thrifty for our recent trip to Las Vegas. Although we usually get a Full Size vehicle, when I went online to book it their 'deal of the day' was a mini van for about $80 cheaper than a full size for the time we needed it. The vehicle was clean, comfortable and ran like a dream. I tried to buy it rather than turn it in, but the person at the return location said "That's above my pay range!" LOL
7 years ago (08-03-2018)
We rented a car from Thrifty in June 2017 for a two week vacation out west. I made the reservation online through our AAA membership. We received what we believed to be a great rate. Upon arriving at the counter Jay, the sales agent, greeted us and was very friendly. He did the usual verifying name, dates of rental and return, that we had a AAA rate, and car type we had rented. Then the high pressure sales tactics started - do you want extra coverage for accident, loss prevention, etc. We refused it all stating that we knew our auto insurance covered us on rental cars and we had some protection as well through our credit card company. Well, that was not acceptable to Jay and the scare tactics began. He said the laws in Nevada are different that other places in the country and your insurance and credit card protections won't apply in Nevada. We still refused knowing that we were spending the majority of our trip in other states. He then asked who the primary driver would be. We told them it would be my husband. However, since my name was on the reservation and he had already swiped our credit card he claimed the system would not allow him to change the name of the primary driver. He then went on the say he could "work with us" on adding my husband as a secondary driver on the last several days of the trip for a daily charge, of course. We declined. At this point Jay became upset and proceeded to tell us that if we got pulled over and the person listed as the primary driver was not driving the police would arrest us on the spot. He went on and on with the scare tactics saying we were really taking a lot of chances and risking our family safety in the 100+ summer temps. Since the secondary driver was a nominal fee and we had now been at the counter for 45 minutes we said fine. After almost ONE HOUR of being at the counter we finally received our paperwork and were on our way. We chose our car and were on our way. I drove the initial part of the trip. As the day approached for my husband to drive I checked the contract to verify my husband's name and dates had been listed correctly. Low and behold, Jay had put my husband as the primary driver at the BEGINNING of the trip and me at the END!! When we found this out, we immediately called Thrifty to complain we were not paying for additional driver charges since they had been done incorrectly. The lady placed us on hold and then came back on the line to tell us that with our AAA membership and rate a secondary driver is included AT NO ADDITIONAL CHARGE!!! She corrected the contract and we were never charged for those fees. Our Toyota 4Runner was a great vehicle and served our purposes for the trip wonderfully, however, I WOULD NOT RENT FROM THRIFTY AGAIN. The high pressure sales tactics and threats just left an extremely bad taste in our mouth. Next time, I would pay a little more to have a better customer experience.
7 years ago (05-10-2017)
Blue chip makes the difference. Fast check in 5-10 minutes max. Great experience every time with thrifty.
7 years ago (12-03-2018)
I drove the car a total of 38 miles. after returning the car I got a bill for $55 in damages to the wheel. I know there was nothing wrong with the wheel. when I called on it I was given a number to callto speek to the local manager, after calling and stayed on hold for 33 minutes I was told i was rerouted to the national number and i needed to call the number they gave me. I tried to call 3 more times and was on hold for 15 to 20 minutes each time and was told the same thing each time. very bad company to work with. no one was able to help. I have now spent 3 hours dealing with this. I feel they owe me for my time.
7 years ago (31-01-2018)
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