United States Postal Service

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Address: 442 E 167th St, Bronx, NY 10456, USA

Phone: (718) 993-8054

Website

State: New York

Zip Code: 10456

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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United States Postal Service 0 meter Still the worst post office to deal with in the Bronx. Was waiting for a delivery & t...

United States Postal Service 813 meter Bad very bad customer services... this place is horrible i will never ever going back...

United States Postal Service 1 miles Terrible rude people that clearly have no business being around anyone else work in t...

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United States Postal Service 2 miles The staff at this location are very unprofessional and need to re-train on how to pro...

United States Postal Service 2 miles The worker are unprofessional nasty, and rude. Misplacing packages. They need to clos...

United States Postal Service 3 miles If I could give this place 0 starts, I will!! The customer service sucks, always unde...

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United States Postal Service 4 miles Good service and very good attention!! Not in the rush hours. In the morning and the ...

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United States Postal Service 4 miles STOLE MY PACKAGE. Tracking shows this message "January 9, 2018, 10:36 pm Delivery sta...

Reviews

The WORST service I have ever received from a postal carrier. My express shipping item was supposed to be delivered 1/17, it is now 2/5 and I still have not received it or any info regarding it. Called this location (who also doesn’t answer) over a dozen times and haven’t received any progress, would get false promises on redelivery and never even received a notice slip (which shows they didn’t do their job correctly if you apparently ‘missed’ me). Erica and a male with the last name Rodriguez were completely unreliable and rude. Their ‘attempts’ to deliver weren’t attempts at all. My front door is open (anyone could walk directly inside without a key/code) and the individuals who the package is for are DISABLED meaning they are home at all times and need the package delivered directly to the apartment. Never once for almost 3 weeks have they heard a knock or doorbell from this USPS location.  I cannot pick up because I work during all hours of operation. I am extremely disappointed in this profoundly repulsive service and that these workers at this location cannot do their actual job and fester daily with lazy and unprofessional character. Let alone have no respect for disabled individuals or the satisfaction of their customers. Outwardly ridiculous and I would not give them any stars whatsoever if that were an option.

 7 years ago (05-02-2018)

I have been waiting for a package delivery since the day of the snow storm Thursday 1/4/18. 

I fully understand due to circumstances, the delivery was delayed. But, the snow storm has past and still my package has not been delivered or have I received any updated delivery confirmations.

I have tried calling the Post Office numerous times and no one ever picks up the phone.

This is unacceptable and the USPS needs to shut down all operations due to incompetency of the staff

 7 years ago (09-01-2018)

When a request for redelivery is placed for a specific date, it appears that they can not be bothered to actually do as what is promised. All they can muster is an empty apology that does not return the loss of being forced to sit at home all day to wait for no one that will ever show.  

Their level of authenticity is grossly unprofessional but it seems that since they are protected by a union that does not implement repercussions without pay.  As long as this horrid lack of customer service continues to persist, the customers of USPS will suffer and begin to seek other methods of postal service.

 7 years ago (26-12-2017)

I wish there was an option to NOT give a business a star. This is by far the absolute worst experience and postal location. The sign clearly states “ we are courteous and move with URGENCY”. What a lie! The employees are rude and take their time. Especially with a line out the door. Seriously in the dead of winter there are customers waiting out the door. I waited on line for 45min to pick up a small box. The line DID NOT BUDGE for 45min! Not one person was helped. And the supervisor? If you ever happen to read this, cannot believe you let this happen. Your employeed walk away from the window for minutes on end and come back empty handed. Only to then walk away again with one package after taking 5 slips! 

If there is a way you can avoid this location i strongly suggest you do. Your day will be ruined by this madness. It should NEVER take an hour and a half to pick up a package.

 7 years ago (16-01-2018)

This place never picks up the phone. Has rude staff. This needs to be changed  ASAP. There's rats in front of this building at all times. This facility needs a drastic change. Its ridiculous. If there was an option to not have stars I would have clicked on it. This place dose not even deserve a star.

 7 years ago (16-12-2017)

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United States Postal Service

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