Affordable Rent-A-Car and Sales

Reviews, get directions and contact details for Affordable Rent-A-Car and Sales

Address: 1974 W North Temple, Salt Lake City, UT 84116, USA

Phone: (801) 288-2277

Website

State: Utah

City: Salt Lake City

Zip Code: 84116

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Overall I had a good experience with Affordable Rent-A-Car. The car was in good condition and we were able to pick it up during after hours which was nice. They personally gave us a ride back to the airport in the same vehicle which was nice that we didn't have to remove our bags until the airport. 

The one thing was that I wish the email would've been a little more clear with pick up. We were picking up after midnight so we had to call a number to let them know we were ready. The email did not clearly lay out where the shuttle would be picking us up and that took about 3 phone calls to finally find the correct location. If it had said the name of the shuttle so I knew what to look for and the location in the email that would've been avoided. 

Besides that everything worked well and it was good value for the money.

 7 years ago (03-01-2018)

Very efficient company. Quick in and out. No waiting in a long line like I've experienced with other companies.

 7 years ago (03-01-2018)

Avoid this company at all costs! I had a vacation planned that started in SLC, and 4 days before we were set to leave, these people called and said they had a "glitch" with their system that allowed me to reserve a car that they didn't have. They canceled on us with 4 days notice. When we started to look for alternatives with only a few days notice, obviously the costs had increased immensely. Our reservation was quoted at $327, and now our only option is to go with Avis for $1,120. Thanks to these unprofessional idiots, I am now forking over $800 more for a reservation when I had planned this trip MONTHS ago. My guess is they found out they could make more money because of the upcoming solar eclipse, and they just decided to screw over me and 22 other clients that experienced this "glitch." I would consider any reservation you make to be completely up in the air, as they'll pull the rug from under you if they feel like it.

What's worse is that I have been waiting for several days for a call from the owner "Dave" so we can discuss this and talk about a solution, which I think should logically be a check covering the difference for my new rental. Dave has yet to call, and his own employees say he is ignoring their texts and calls. When I got his cell number myself, OF COURSE he didn't answer, and he had a full voicemail. Dave, you're a terrible businessman and you should be ashamed. To all potential customers, pay a bit more for one of the big names who won't screw over your vacation.

 7 years ago (16-08-2017)

I reserved with Affordable more than a month before my trip, for high demand dates overlapping the solar eclipse.  Just a few days before my travel, they called me and dumped my reservation.  They claimed a computer glitch that somehow wasn't detected until now.  Of course, now I have to pay hundreds of dollars more because of the higher demand.  And conveniently, this company can probably get a lot more money over these dates than I reserved at.  So my advice would be to consider any reservation with Affordable to be tentative.

 7 years ago (14-08-2017)

Small private company. Great prices. Great service. Felt a little neglected on the last day. But they totally made up for it when returning the vehicle. I will definitely be renting from here again. 

 7 years ago (18-08-2017)

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Affordable Rent-A-Car and Sales

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