Annapolis Car Center

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Address: 2000 West St, Annapolis, MD 21401, USA

Phone: (410) 897-0067

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State: Maryland

Zip Code: 21401

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Reviews

Any time you buy a used car you are always taking a chance on an issue. The greatest question is how is the issue handled by the dealer, especially when the buyer is a picky 20yr vet of the automotive world! 
Eric and the Annapolis team did a great job taking care of my concerns. Always pleasantly .and without hesitation or reservation. 
So nice to hear "Sure, no problem, we got that!" as opposed to "its a used car, what do you expect?"
The first dealership, new or used that I actually recommend to others.
Update: Its great to hear them say that, just be sure you get it in writing or it doesn't happen

      
      
      
 8 years ago (14-09-2017)

Great Car buying experience! Got my friend a great 2010 accent! Staff was extremely helpful and very knowledgeable. 

 8 years ago (05-08-2017)

Anthony Jones always makes me feel great about my choice to have my car serviced at Koons Toyota of Annapolis.  Service is A-1. The staff is very friendly.  The waiting area is clean and drinks and snacks are always available for the customer. The wait time is never too long.

 8 years ago (29-06-2017)

We had the best experience ever buying a vehicle, working with Bill and his team at Annapolis Car Center! I purchased my BMW X5 and a Suburban for my father. Highly recommended!

 8 years ago (17-05-2017)

This place had the make, model year, trim and most important color of the vehicle I've been looking at for almost a year.  Drove down from NJ for a tests drive. Upon arriving, I was greeted by the representative who knew I was coming.

They allowed the family to go on a test drive without the hassle of the salesman in my ear.  Loved that.  Came back and figured the car was mine, just had to get to that price point where I can brag to my friends about the great deal I got.  That did not happen.  

Seems as though the art of negotiating is lost with this dealership.  For one I came very prepared.  Knew the median price for the vehicle.  Knew that it was already priced competitively, also knew I could get a lower price on the same vehicle in Jersey (different color).

We sat down and talked, I saw where they were on the price and it pretty much went down hill from there.  
1) They have a "reconditioning fee" of $1000.00.  Being a USAA member it was knocked down to $500.00.  Please note: THIS CHARGE IS BOGUS.  Never heard of it before and I was honestly told that this was something that was created because of the internet (?!?).  
2) They were only willing to deduct $250.00 more from their asking price, even after I showed proof of another dealer offering the same vehicle with less then 2K more miles for $3K less.

Listen, I'm all for companies making their money and I would never want to cut into a persons income, but we were separated by $4K.  Going in my wife and I had a saying, "Came for the color, will leave for the price."  So I ended up leaving for the price. Went to the Jersey dealership and purchased the vehicle I showed them.  Total price after taxes was less then the asking price from Annapolis Car Center.  Oh yeah and was not presented with a reconditioning fee.  

My point to those who read this review is pay attention and don't be scared to walk away.  The

 8 years ago (22-03-2017)

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